CCapability-led route

Beschaffung einer generativen KI-Plattform

Landkreis Rotenburg (Wümme)

Deadline
04 Sept 2026, 10:00
Value
Estimated value EUR 226,000 net; priced base is 500 named users for 48 months plus one-time setup, with a framework ceiling of 2,500 user licenses.
Region
Rotenburg (Wümme), Lower Saxony, Germany (DE937)
Reviewed
16 Aug 2026
Portfolio verdict

Capability-led route

Strong scope fit but not currently prime-ready. The corrected authoritative package makes every mandatory criterion exclusionary and requires, among other things, two public-sector KI/SaaS platform references of at least 100 users each, a documented privacy organisation, platform-scope C5 or an already contracted accredited audit plan, four model manufacturers, full EWR/Switzerland processing with ZDR, 500-concurrent-user operation, 99.5% availability, and a 20-test-case PoC submitted with the offer. Digital David's portfolio evidences the engineering competencies, but the company evidence pack does not prove those hard product and qualification gates. Only a partner-led route with a mature platform is defensible.

Recommended actionDo not bid as a standalone prime. Pursue only if a mature generative-AI platform partner can be named promptly and can evidence the two 100-user public-sector references, platform-scope C5 or a contracted accredited audit plan, EWR/Switzerland plus ZDR operation, the complete mandatory feature set and PoC readiness; position Digital David around integration, governance, RAG and workflow engineering. Otherwise no-bid.

What the opportunity means

Single-supplier, 48-month EVB-IT framework for a centrally governed generative-AI SaaS platform: initially 500 Landkreis users, scalable to 2,500 users across separately isolated municipal tenants, with multi-model orchestration, cited RAG, document processing, multilingual translation/transcription, Office generation, strict EWR/Switzerland processing, ZDR, C5, 99.5% availability and a submitted self-assessment PoC.

Portfolio thesis

The functional scope is unusually close to Digital David's demonstrated AI, RAG, document, multilingual, governance and integration competencies. Qualification and product-readiness gaps dominate: no approved evidence of two qualifying public-sector platform references, no complete incumbent product matching all 55 mandatory criteria, and no evidence for the DPO, C5/audit-plan, SLA, data-residency, ZDR and sustainability gates.

Qualification reality

Digital David has demonstrated core competencies in cited RAG, document intelligence, multilingual and voice AI, secure cloud delivery, regulated workflows and public-administration AI architecture. The evidence pack does not establish an existing tender-ready multi-model SaaS platform satisfying the full mandatory stack, two qualifying 100-user public-sector references, a documented DPO/privacy organisation, or a platform-scope C5 attestation or contracted audit plan.

Portfolio evidence

Products and reusable delivery strengths

Products

RAKIPOEVTarget Research OS / BionResearchMarketKuebikoFactify / holz-platformTalky

Competencies

Agentic AI systems and workflow automationData platforms, knowledge graphs, semantic search, and cited RAGDocument intelligence, OCR, and evidence workflowsConversational and multilingual voice AISecure cloud delivery, DevSecOps, and observabilityCustom software development and systems integrationRegulated research, knowledge, and submission workflows

Decision gates

Eligibility and delivery gates

  • Company matchPartially met
    E1 economic capacity
    MustRequired

    Company evidence verifies turnover for 2024 and 2025 and a preliminary 2026 year-to-date BWA, while the notice sets no numeric turnover floor. The 2023 year, final audited statements, balance-sheet/liquidity evidence and insurance-based risk cover are missing, so the flexible economic-capacity gate cannot be treated as conclusively met.

  • Company matchUnknown
    E2 two comparable public-sector references
    MustRequired

    Two KI- or SaaS-platform projects for public buyers in the last five years are mandatory, each with at least 100 users and similar generation, research and rights functionality. The portfolio shows relevant public-administration architecture and platform work, but the qualification pack contains no approved formal references, scale proof or disclosure permission.

  • Company matchUnknown
    E3 DPO and privacy organisation
    MustRequired

    A named operational data-protection officer with contact data and a documented GDPR privacy organisation is mandatory. The company evidence pack contains no such source evidence.

  • Company matchPartially met
    Complete incumbent SaaS platform and all MUSS criteria
    MustRequired

    Digital David has demonstrated engineering across RAG, document intelligence, voice/multilingual AI, governed workflows, multi-tenant cloud and public-administration AI architecture. Evidence does not establish one existing offered product meeting every exclusionary mandatory criterion, including 500 concurrent users, two-second TTFT, all required formats/languages, four model manufacturers, Office/ODF generation, 2FA app plus SMS and the full administration surface.

  • Company matchUnknown
    EWR/Switzerland processing, Article 28, no training and ZDR
    MustRequired

    The offered platform, all external models and every backup/log/monitoring/support/OCR path must remain in the EWR or Switzerland, with signed processor terms, a complete subprocessor list, no training and ZDR for every external-model input/output. No platform-specific provider contracts, data-flow evidence or ZDR configuration is in the evidence pack.

  • Company matchUnknown
    Platform-scope BSI C5 or contracted audit plan
    MustRequired

    A valid C5 attestation covering the application layer, or a demonstrably contracted audit plan with an accredited auditor completing within one year, is required at bid time. Company certifications are unknown; ISO 27001 or a non-binding future promise would not satisfy D10.

  • Company matchPartially met
    EU AI Act and high-sensitivity governance
    MustRequired

    The portfolio evidences regulated AI, human-review and governance competency. It does not prove tender-specific AI Act classification, conformity information for every model/platform component, Article 9 processing controls or the required supporting documentation.

  • Company matchUnknown
    Operations, SLA and support capacity
    MustRequired

    The offer must prove 99.5% availability, 500 concurrent users, no more than two-second TTFT under normal load, prescribed maintenance notice, 8x5 ticket and telephone support, incident response targets and 24/72-hour/7-day reporting. No product-specific performance tests, SLA history or support capacity evidence is provided.

  • Company matchPartially met
    German offer, documentation and training
    MustRequired

    German is Digital David's confirmed primary working language, satisfying the offer-language capability. The evidence pack does not contain complete German technical, administrator, end-user and training documentation for an offered platform.

  • Company matchPartially met
    Knowledge bases, cited RAG and permission model
    MustRequired

    Target Research OS/BionResearchMarket, Kuebiko and document-workflow products evidence knowledge, cited RAG, controlled processing and document capabilities. They are not evidence that one tendered product meets every W1/W2/F6/F13, tenant-isolation and version-prioritisation requirement.

  • Company matchUnknown
    Sustainability evidence
    MustRequired

    The bid must disclose model training and inference carbon/energy data, prove at least 50% renewable energy or qualifying certification at each data centre, and state PUE per site. The company evidence pack contains no such platform/provider evidence.

  • Company matchUnknown
    Formal exclusion, NTVergG and sanctions declarations
    MustRequired

    The bid requires the standard suitability declaration or EEE, NTVergG section 4 declaration and Russia-sanctions declaration. No signed procedure-specific declarations were reviewed; missing evidence is not treated as a negative fact.

  • Company matchUnknown
    PoC production readiness
    DeliveryNot required

    The bidder must execute every supplied test case one-shot, without prompt optimisation or manual editing, using the exact offered platform/model configuration and provide screenshots, timestamps, model metadata and structured results. The buyer may demand a live test tenant and repeat tests; no completed compliant PoC exists in the evidence pack.

  • Company matchUnknown
    Data-protection impact assessment
    DeliveryNot required

    Award and production start depend on a DPIA establishing lawful processing with the Landkreis DPO. This requires buyer/vendor cooperation and platform-specific evidence; it is not yet demonstrated.

Official clarifications · selected by AI relevance

Relevant bidder questions

  1. Q1How many references and users are actually required where the original reference form conflicted with the specification?
    Buyer answer

    The original form was wrong. E2 controls: at least two comparable references, each with at least 100 users. Two completed reference fields are sufficient; the corrected form replaces the earlier version.

    Portfolio impact

    This is a hard exclusion gate. The qualification pack contains no approved formal public-sector references proving operation of comparable KI/SaaS platforms for at least 100 users, so status remains unknown and a reference-bearing partner is the central bid dependency.

  2. Q2Is a SaaS platform hosted on a German cloud automatically a valid solution?
    Buyer answer

    A German cloud can be valid, but location alone is insufficient. The offer must also establish GDPR compliance and an Article 28 processing agreement, no training with buyer data, ZDR, BSI C5 and EU AI Act compliance.

    Portfolio impact

    Generic secure-cloud capability is not enough. A platform-specific evidence chain and supplier/model-provider contracts are required and are absent from the company evidence pack.

  3. Q3Which processing region applies to production data, backups, logs, monitoring, support, OCR and external models?
    Buyer answer

    The binding region is the EWR or Switzerland. The rule applies to the platform and external models and, because no narrower exception is stated, to every processing activity including backups, logs, monitoring, support access and OCR.

    Portfolio impact

    Every subcontractor and operational data path must be mapped and contractually confined to the permitted region. No tender-specific architecture or provider evidence currently proves this.

  4. Q3Can pseudonymisation, masking or re-contextualisation replace Zero Data Retention for external model calls?
    Buyer answer

    No. D7 requires all inputs and outputs sent to external model providers to be processed only transiently and not stored. This applies equally to chat, uploads, OCR content and RAG context. Pseudonymisation may be an additional TOM but is not an alternative to ZDR.

    Portfolio impact

    The offered model endpoints must provide genuine ZDR for every channel. The portfolio shows relevant engineering but does not prove compliant provider configurations or contracts.

  5. Q3How must Landkreis and participating municipalities be separated, and may one user belong to several organisations?
    Buyer answer

    Each municipality signs its own EVB-IT Cloud contract and must operate as a separate tenant with strict logical and technical data isolation. A user belongs to exactly one organisation; multi-tenant membership with different roles is not envisaged.

    Portfolio impact

    This materially fixes tenancy and identity architecture. Digital David has multi-tenant and role-based delivery evidence, but no existing product is evidenced as satisfying this exact isolated-contract model at the required scale.

  6. Q3Can a vendor-agnostic platform satisfy M1-M3 through one governance layer, and how may ZDR and PoC controls be evidenced?
    Buyer answer

    Yes; model agnosticism is expressly required. The platform must orchestrate models from at least four manufacturers, which may be served through one or two EWR-compliant inference services. ZDR may be evidenced through technical API configuration, contractual no-training/no-retention terms and documented data flows; PoC proof uses screenshots and optional logs/share links, with architecture and contracts for specific controls.

    Portfolio impact

    Digital David's architecture competency is relevant, but the tender requires an operational multi-model product and a complete evidence package rather than a build plan.

  7. Q4What exactly satisfies mandatory BSI C5 criterion D10?
    Buyer answer

    At bid time, either a valid platform-scope C5 attestation or a demonstrably agreed audit plan with an accredited auditor, scheduled to complete within one year after contract start, is required. A cloud-infrastructure attestation is insufficient unless the bidder's application layer is explicitly in scope; ISO 27001 is not an alternative.

    Portfolio impact

    The evidence pack has no certification or contracted audit plan. A mere future promise would cause exclusion, so this must be solved by a qualified platform partner or an already executed auditor engagement before submission.

  8. Q4May a bidder cap usage by tokens, requests, document pages or fair-use quotas, and what usage volume should be assumed?
    Buyer answer

    No. The price sheet defines a per-user flat fee and permits no unilateral quotas or usage contingents. The buyer gives no expected monthly use per user.

    Portfolio impact

    This creates a major unbounded inference-cost risk over fixed 48-month prices. Pricing needs conservative usage modelling and contractual control of model-provider cost, which is hard for a new platform build.

  9. Q4What is the actual PoC weighting after the earlier package omitted it?
    Buyer answer

    The package was corrected. PoC is 25% of the total score. Within the current Anlage P, text generation, long-document summarisation and legal-text handling are 20% each; translation/transcription, RAG, usability/administration and privacy/security are 10% each.

    Portfolio impact

    The PoC is decision-critical and must be run as a one-shot self-assessment with the offered production configuration. Digital David has matching competencies, but a mature platform and substantial bid-production effort are required before 4 September.

  10. Q6Must the bidder rerun model benchmarks, or can manufacturer results be documented?
    Buyer answer

    Manufacturer-sourced results are acceptable if the bidder identifies model, manufacturer, benchmark and version, result, date, test-method summary and a directly verifiable official source. Own reruns are not required. For each of the two selected models, at least one result per benchmark category is required.

    Portfolio impact

    This reduces evaluation effort but still requires two eligible models from different manufacturers and a rigorous, source-verifiable model documentation pack.

Interpreted scope

Delivery shape

  • Deliver, operate, maintain and support a German/English multi-tenant or tenant-like generative-AI SaaS platform for administrative work, initially for at least 500 users and scalable to the 2,500-license framework ceiling.
  • Provide natural-language chat, central prompt library, global and assistant-level system prompts, cited answers, server-side web search and no-code creation and governed release of specialist AI assistants.
  • Support document-grounded assistants and knowledge bases with binding role/group permissions, at least PDF/DOCX/TXT files up to 50 MB, cited document passages, RAG and correct prioritisation of current document versions.
  • Provide text generation and editing, long-document and collection summarisation with an effective context window of at least 200,000 tokens, multilingual translation, audio/video transcription, Office/ODF/PDF generation and administrative code generation.
  • Orchestrate LLMs from at least four model manufacturers plus generative image models, offer per-use-case model selection and systemwide model disabling, avoid vendor lock-in, and make suitable new portfolio models available within 90 days.
  • Process and store all platform, model, backup, logging, monitoring, support and OCR data only in the EWR or Switzerland; prohibit training on buyer inputs/outputs; provide ZDR for all external-model traffic, configurable retention/deletion and an Article 28 processing agreement.
  • Provide role-based access, 2FA using both authenticator app and SMS TAN, platform-scope BSI C5 evidence or contracted audit plan, EU AI Act documentation and support, auditable privacy/security controls and strict organisational tenant isolation.
  • Meet at least 500 concurrent users, standard-request time-to-first-token of no more than two seconds under normal load, 99.5% annual availability, scheduled maintenance outside buyer core hours and 8x5 ticket plus telephone support with defined incident targets.
  • Deliver German technical, administrator and end-user documentation and training materials; offer separately priced optional SSO, DMS/specialist-system integrations, training, extended service, chatbot, phonebot, AI agents and exit services.
  • Complete the buyer's one-shot self-assessment PoC using the offered production model/configuration and all supplied test cases, then provide reproducible outputs, screenshots, metadata and an on-demand test environment for verification.

Bid package

Required submissions

  • Electronic German-language offer in text form through Deutsche eVergabe, including offer letter and fully priced Anlage PB.
  • Suitability self-declaration or EEE, NTVergG section 4 declaration and Russia-sanctions declaration; consortium and third-party-capacity forms where applicable.
  • Completed Anlage M mandatory-criteria workbook with yes/no and exact offer references, and completed Anlage S scorecard with evidence references.
  • Completed Anlage R documenting at least two public-sector KI/SaaS platform references from the last five years, each with at least 100 users and comparable functionality.
  • Economic-capacity evidence through turnover trend, financing structure or risk/insurance evidence appropriate to the bidder's age and structure.
  • Named DPO contact and description of the GDPR privacy organisation; full privacy documentation, TOMs, Article 28 processor-agreement draft, complete subprocessors/locations, data flows, deletion/retention and no-training/ZDR evidence.
  • Information-security documentation including platform-scope C5 attestation or executed accredited-auditor plan, security architecture, incident controls and supporting reports.
  • Complete model and benchmark documentation: model/provider/version/location list, official model cards, two manufacturers with one accepted result per benchmark category, ZDR/no-training evidence, context windows, languages, formats and limits.
  • Fachkonzept for platform, tenancy, assistants, prompt hierarchy, sources, model orchestration and knowledge/RAG architecture; Betriebskonzept/SLA; user/rights concept; German training/documentation concept; sustainability evidence.
  • Completed PoC self-assessment for all supplied test cases using the offered configuration, including unchanged first outputs, prompt/answer screenshots with visible system time, model/module/version metadata, timestamps and a structured result dossier; temporary test access on request.
  • Evidence for data-centre renewable-energy share or qualifying certification, PUE per location and model carbon/energy disclosures; separately priced optional, training, integration and exit positions.

Commercial reading

Contract and pricing terms

  • Estimated contract value is EUR 226,000 net; the notice does not state a separate maximum framework value.
  • The Landkreis commits to at least 500 user licenses from the agreed production-start date; total licenses across Landkreis and municipalities are capped at 2,500.
  • Base price evaluation uses a flat named-user price for 500 users over 48 months plus one-time setup. Token, request, document-page and fair-use quotas are prohibited, and the buyer gives no expected monthly usage.
  • User price tiers are 1-500, 501-1,000, 1,001-1,500, 1,501-2,000 and 2,001-2,500. The cumulative active-user count at quarter end sets the next quarter's tier for every call-off party; no retrospective adjustment applies.
  • All tier prices remain fixed for the full 48 months. The supplier must notify every contract party of the next-quarter tier at least 10 working days before quarter start.
  • Participating municipalities enter separate EVB-IT Cloud call-off contracts and must be served as isolated tenants; the contractor must accept eligible municipal calls until the 2,500-user ceiling is reached.
  • The framework is not ordinarily terminable. Material breach, insolvency, repeated or serious privacy/security breach, or prohibited training on buyer data are stated grounds for extraordinary termination.
  • SLA breaches for critical/high incidents exceeding target by more than 25% trigger a 2% credit against the next monthly invoice per breach, capped at 10% of monthly user fees.
  • Exit support covers export in standard formats, transfer to a successor, deletion after successful export and interface documentation; exit work must be separately priced.
  • Electronic invoicing, electronic award and electronic payment are required. Optional SSO, DMS/specialist-system integration, training, extended service, chatbot, phonebot and AI-agent items are separately priced and excluded from base evaluation.

Evidence trail

Sources and bidder information

Authoritative Deutsche eVergabe public bidder-Q&A catalogue available and checked 2026-08-16T20:36:33Z. Six public messages were present, latest sent 12 August 2026 15:55 CEST; their corrections are incorporated in the Korrektur 3 package.

Package reviewed 16 Aug 2026, 22:36

Research files

Documents used for this evaluation